Privacy Policy

At Smartwatch Zone BD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, shipping/billing address.

  • Payment Information: Collected securely through authorized payment gateways (we do not store sensitive card/bank details).

  • Technical Information: Device type, browser, cookies, and IP address to improve website performance.

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering your orders.

  • Providing customer support and warranty services.

  • Sending order updates, promotions, or service related messages.

  • Improving website experience, product offerings, and security.

3. Data Protection and Security

  • All customer information is kept secure and confidential.

  • We use industry standard security measures to protect your data from unauthorized access.

  • Payment details are processed only through trusted third party payment providers.

4. Sharing of Information

  • We do not sell or rent customer data to third parties.

  • Limited information may be shared with logistics/courier partners, payment gateways, or brand service centers only for order fulfillment and warranty purposes.

  • In case of legal requirements, we may disclose information to comply with applicable laws.

5. Cookies and Tracking

  • Our website may use cookies to personalize your shopping experience and analyze website traffic.

  • You can choose to disable cookies from your browser, but some features of the website may not function properly.

6. Third Party Links

Our website may contain links to external websites or brand partners. Smartwatch Zone BD is not responsible for the privacy practices or content of those websites.

7. Your Rights

  • You may request to access, update, or delete your personal data by contacting our support team.

  • You may also opt out of promotional emails or SMS at any time.

8. Policy Updates

Smartwatch Zone BD reserves the right to update or modify this Privacy Policy at any time. Changes will be effective once published on our website.